Shipping policy

At Happy Pawzs, we strive to provide fast, reliable, and safe shipping for all your pet care needs. Our goal is to ensure your order reaches you and your furry friends in perfect condition.

Shipping Countries

We currently ship to the United Kingdom (UK), United States (USA), Australia (AU), New Zealand (NZ), and Canada (CA). We are committed to delivering your orders safely and efficiently to these locations.

Shipping Costs

We offer a flat shipping rate of $3.99 for all orders. Orders over $40 qualify for free shipping, automatically applied at checkout.

Order Processing

All orders are processed within 1–2 business days after the order is placed. Orders are not shipped or delivered on weekends or holidays. Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Times

Delivery times may vary depending on your location and the shipping method selected at checkout. Please note that shipping times are estimates and may be affected by factors beyond our control, such as carrier delays or customs clearance for international orders.

Order Tracking

Once your order ships, you will receive a tracking number via email so you can monitor your package in real time. Please allow 24 hours for tracking information to update.

Damaged or Lost Items

If your order arrives damaged or is lost during transit, please contact us through our Contact Us page immediately so we can assist you.

We will work with you to replace damaged items or resolve any shipping issues as quickly as possible.